Using the Portal – Knowledgebase
Overview
Portal Features
Here are some of the key features that make the portal so helpful.
Signing up for the portal only requires some basic information (name, email, and password).
The most important information should be easy to find, not hidden. That’s the idea behind the Inter.link dashboard.
Customers can find everything from the latest news and products from Inter.link to general news from the network industry.
Additionally, when customers invite anyone to join, they will receive an invitation and the invitation status (invitation sent) will be shown.
The portal has been designed to be customisable.
Customers can build their exact solution based on location, prefix, port speed, and more.
This means all it takes is the AS Number and the portal will automatically pull and populate the relevant information, such as AS-SET and prefix limit.
Any changes can be made by clicking a few buttons rather than digging through layers of information.
Users can also receive a quick overview of when tickets were created and last updated.
There’s also no more hunting for an invoice since it can be downloaded with one click.
Getting Started in the Portal
The portal is accessible by clicking ‘Inter.link Portal’ in the top right corner of the Inter.link website.
Step 1
The first step is to click ‘Portal’, fill in the required details for registration, then click to sign-up.
Step 2
After signing up, the main dashboard will appear.
Click on the ‘Settings’ button in the top right, then click ‘Setup Company Profile’ and fill in the required details and click ‘Proceed’.
Inviting Users to the Customer Portal
Step 1
In the ‘Settings’ section, click ‘Add User’ then fill in the new user’s details and click ‘Invite User’.
Step 2
The invited user receives an email asking them to join the Inter.link portal.
All they need to do next is pick their password and sign in, then they will appear as a new user in the ‘Users’ section of settings.
Deleting users from the portal
In the ‘Users’ section, it is also possible to delete users by clicking on ‘Actions’ and selecting ‘Delete’ then ‘Proceed’.
Ordering services from the portal
Ordering services through the portal is explained on the respective service pages within the knowledgebase. Navigate to those pages by clicking below, then scroll to find instructions on how to provision that particular service.
FlexTunnel: ASN and AS-SET Authentication
When provisioning FlexTunnel, ASN and AS-SET authentication is a security measure to ensure the information used for service orders is correct.
This is done by generating unique verification tokens that the customer must publish as remarks in the relevant Internet Routing Registry, such as RIPE or another IRR database.
Once the remarks are in place, we check the registry records to confirm that the tokens match the ASN and AS-SET generated for the order. This ensures that the FlexTunnel is provisioned for the correct routing resources and helps prevent accidental or unauthorised use of third-party ASNs or AS-SETs.
Below shows how ASN and AS-SET authentication works within the Inter.link portal when using RIPE.
Step 1
Click ‘Start Verification’ to begin the process. Then generate a token for your AS number and your AS-SET.
Step 2
Go to the RIPE portal, log in, hit resources and go to the ASN page. Click the ASN you used when generating the token.
Step 3
Click update object on your ASN object.
Step 4
Click any of the + symbols to add a new attribute. The type of attribute should be “remarks”.
Step 5
Add the AS-Number key you generated in the Inter.link portal to the ‘remarks’ field. Click Submit.
Step 6
AS-SET:
Click the RIPE Database tab and search for the AS-SET you used when generating the token. Click ‘Update object’ on the AS-SET object.
Step 7
Add a new attribute using any of the + buttons. Choose type ‘Remarks’.
Step 8
Add the AS-SET key you generated in the Inter.link portal to the remark text field. Then click ‘submit’.
Step 9
Click the Verify Now button. There may be a slight delay before the changes are visible to our system.
Once this is complete, your order will be processed and your FlexTunnel will be set up in a few minutes.