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Privacy Policy and Terms

Information about Privacy and Data Security

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1. Introduction

This Privacy Policy applies to the website of Inter.link GmbH (hereinafter referred to as “Inter.link”, “we” or “us”). Other privacy policies may apply to other services and third-party websites. Inter.link takes protecting the privacy of personal data very seriously. As a result, we would like to provide the users of our website information about what data we collect and how this data is used. Applicable privacy law obligates us to process user data in a lawful manner and only for the intended purpose. We will not use this data for anything other than the stated purposes.

Inter.link is subject to the provisions of the European Union’s General Data Protection Regulation (abbreviated GDPR in English), Germany’s Federal Data Protection Act (abbreviated BDSG in German), Germany's Telecommunications Act (abbreviated TKG in German), Germany’s Telemedia Act (abbreviated TMG in German), Germany's Telecommunications-Telemedia Data Protection Act (abbreviated TTDSG in German), Germany’s Tax Code (abbreviated AO in German) as well as Germany’s Commercial Code (abbreviated HGB in German) and has implemented appropriate technical and organizational measures to ensure that the provisions of applicable data protection laws are observed.

2. Definitions

data subject - an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly

personal data - any information relating to a data subject

processing - any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means

(data) controller - the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data

(data) processor - a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

(data) recipient - a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not

profiling - any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person

3. Data Controller

Inter.link GmbH
Boxhagener Straße 80
10245 Berlin
Germany

Phone: +49-30-577037410
E-Mail: hello@inter.link

Further information can be found in our Imprint at: https://inter.link/imprint/

4. Data Protection Officer

If you have any questions about data protection and this Privacy Policy, you can also contact Inter.link’s Data Protection Officer:

Inter.link GmbH
Mr. Kevin Niehage
Boxhagener Straße 80
10245 Berlin
Germany

E-Mail: privacy@inter.link

5. Purpose of the processing & legal basis for the processing

We may process your personal data based on your consent. This includes signing up to our newsletter to get contacted for marketing purposes as well as collecting heatmaps and screen recordings of the website usage. The legal basis for the processing of your personal data is Article 6 (1) (a) GDPR.

The processing of your personal data may be necessary for the performance of a contract between you (or your employer) and us or in order to enter into a contract between you (or your employer) and us on your (or your employer's) request. This includes ordering products of us through the customer portal and billing you for ordered products. The legal basis for the processing of your personal data in cases where you enter directly into a contract between you and us is Article 6 (1) (b) GDPR. In cases where your employer enters into a contract between them and us the legal basis for the processing of your personal data is Article 6 (1) (f) GDPR.

Once a contract between you (or your employer) and us has been closed, the processing of your personal data is necessary for compliance with legal obligations to which we are subject. This includes legal obligations to keep records about our business transactions for up to 10 years in accordance with § 147 (3) AO and § 257 (4) HGB. The legal basis for the processing of your personal data is Article 6 (1) (c) GDPR.

In some cases the processing of your personal data is necessary for the purposes of our legitimate interests. Our legitimate interest is to provide a functioning website to our customers and interested parties. For this we store information about usage statistics of the website. The legal basis for the processing of your personal data is Article 6 (1) (f) GDPR.



 

6. Recipients of Personal Data

For the website we use hosting services provided by HubSpot Inc., 25 First Street, 2nd FloorCambridge, MA 02141, USA. We use their services to operate the website. We signed a Data Processing Agreement with them that is based on the Commission Implementing Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council. Furthermore, we use European data centers of them to prevent transfers of your personal data to third countries.

For the website we also use usage statistics services provided by InnoCraft Ltd, 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand. We use their Matomo service (formerly known as Piwik) to collect usage statistics, heatmaps and screen recordings of the website in order to provide a functioning website to our customers and interested parties. We signed a Data Processing Agreement with them and have enabled IP anonymization. Furthermore, we use European data centers of them to prevent transfers of your personal data to third countries.

7. Transfer of Personal Data to Third Countries

We implemented additional measures to prevent the transfer of personal data to third countries in cases where we use services of providers that are located outside the European Union. These include the selection of European data centers where available and the implementation of technical measures where necessary.

8. Storage Limitation

Personal data that are processed based on your consent are stored until you have withdrawn your previously given consent.

Personal data that are necessary for the performance of a contract between you (or your employer) and us or in order to enter into a contract between you (or your employer) and us on your (or your employer's) request are stored at least until the contract is terminated or your (or your employer's) request to enter into a contract between you (or your employer) and us has been handled.

Personal data that are necessary for compliance with legal obligations to which we are subject are stored at least until the legal obligations have been fulfilled.

Personal data that are necessary for the purposes of our legitimate interests are stored at least until our legitimate interests have been satisfied.

9. Cookies & local storage

9.1 Necessary Cookies

We store cookies and/or local storage values on your device that are strictly necessary to operate or deliver the website that you requested from us and, thus, do not require you to consent in accordance with § 25 (2) (2) TTDSG. The following cookies and/or local storage values will be stored on your device.

9.1.1 HubSpot Necessary Cookies

  • __hs_opt_out - This cookie is used by the opt-in privacy policy to remember not to ask you to accept cookies again. It contains the string "yes" or "no". It expires in 6 months.

  • __hs_do_not_track - This cookie can be set to prevent the tracking code from sending any information to our website. It contains the string "yes". It expires in 6 months.

  • __hs_initial_opt_in - This cookie is used to prevent the banner from always displaying when you are browsing in strict mode. It contains the string "yes" or "no". It expires in seven days.

  • __hs_cookie_cat_pref - This cookie is used to record the categories you consented to. It contains data on the consented categories. It expires in 6 months.

  • hs_ab_test - This cookie is used to consistently serve you the same version of an A/B test page you’ve seen before. It contains the id of the A/B test page and the id of the variation that was chosen for you. It expires at the end of the session.

  • <id>_key - When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so future visits to the page will not require the password again. It expires in 14 days.

  • hs-messages-is-open - This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your browser when you start a new chat, and resets to re-close the widget after 30 minutes of inactivity. If you manually close the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes. It contains a boolean value of "true" if present. It expires in 30 minutes.

  • hs-messages-hide-welcome-message - This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. It contains a boolean value of "true" or "false". It expires in one day.

  • __hsmem - This cookie is set when you log in to our site. It contains encrypted data that identifies the membership user when you are currently logged in. It expires in seven days.

  • hs-membership-csrf - This cookie is used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic. It expires at the end of the session.

  • hs_langswitcher_choice - This cookie is used to save your selected language choice when viewing pages in multiple languages. It is set when you select a language from the language switcher and is used as a language preference to redirect you to sites in your chosen language in the future if they are available. It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "EN-US:hubspot.com". It expires in two years.

  • __cfruid - This cookie is set by our hosting provider's CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare Cookies.

  • __cf_bm - This cookie is set by our hosting provider's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare Cookies.

More information about HubSpot necessary cookies can be found here.

9.1.2 Matomo Necessary Cookies

  • _pk_testcookie - This cookie is used to check whether the visitor’s browser supports cookies. It expires instantly.

  • matomo_ignore, mtm_consent, mtm_consent_removed - These cookies are used to remember that the visitor has opted-out of the Matomo usage statistics. They expire in 30 years. Please take note that some browsers restrict the maximum expiry date of cookies so that they could expire earlier.

  • matomo_sessid - This cookie is used to provide the opt-out feature and contains a so-called nonce to prevent CSRF security issues. It is important to note that it does not contain any data used to identify visitors. It expires in 14 days.

  • mtm_cookie_consent - This cookie is set to remember that you have opted-in to the Matomo analytics cookies. It expires in 30 years. Please take note that some browsers restrict the maximum expiry date of cookies so that they could expire earlier.

More information about Matomo necessary cookies can be found here.

9.2 Analytics Cookies

We only store cookies and/or local storage values on your device for analytical purposes if you have given your consent in accordance with § 25 (1) TTDSG. The following cookies and/or local storage values will be stored on your device if you have given your consent.

9.2.1 Hubspot Analytics Cookies

  • __hstc - The main cookie for tracking you. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in 6 months.

  • hubspotutk - This cookie keeps track of your identity. It is passed to our website on form submission and used when deduplicating contacts. It contains an opaque GUID to represent you. It expires in 6 months.

  • __hssc - This cookie keeps track of sessions. This is used to determine if our website should increment the session number and timestamps in the "__hstc" cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires in 30 minutes.

  • __hssrc - Whenever the website changes the session cookie, this cookie is also set to determine if you have restarted your browser. If this cookie does not exist when our website manages cookies, it is considered a new session. It contains the value "1" when present. It expires at the end of the session.

More information about Hubspot analytics cookies can be found here.

9.2.1 Matomo Analytics Cookies

  • _pk_id - This cookie is used to store a few details about the user such as the unique visitor ID. It expires in 13 months.

  • _pk_ref - This cookie is used to store the attribution information which is the referrer used to visit the website. It expires in 6 months.

  • _pk_ses, _pk_cvar, _pk_hsr - These cookies are used to temporarily store data for the visit. They expire in 30 minutes.

More information about Matomo analytics cookies can be found here.

9.3 Functionality Cookies

We only store cookies and/or local storage values on your device for functional purposes if you have given your consent in accordance with § 25 (1) TTDSG. The following cookies and/or local storage values will be stored on your device if you have given your consent.

9.3.1 HubSpot Functionality Cookies

  • messagesUtk - This cookie is used to recognize you when you chat with us via the chatflows tool. If you leave our site before you're added as a contact, you will have this cookie associated with your browser. It contains an opaque GUID to represent the current chat user. It expires after 6 months.

More information about HubSpot functionality cookies can be found here.

9.3.2 Matomo Functionality Cookies

Matomo does not require functionality cookies.

9.4 Withdrawal of Your Consent

You can withdraw your given consent § 25 (1) TTDSG at any time using the following button to display the cookie consent banner again:

10. Data Subject Rights

Every data subject has the right to receive information about the data stored about them by Inter.link (“Right of access by the data subject”). In addition, every data subject has the following rights with regard to their personal data:

  • Right to rectification

  • Right to erasure (“Right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

Data subjects also have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for Inter.link regarding general data processing activities can be contacted at:

Berliner Beauftragte für Datenschutz und Informationsfreiheit

Alt-Moabit 59-61

10555 Berlin Germany

Phone: +49 30 13889 0

Fax: +49 30 2155050

E-Mail: mailbox@datenschutz-berlin.de

The supervisory authority responsible for Inter.link regarding data processing activities that are related to the commercial provision of telecommunications services can be contacted at:

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit Graurheindorfer Straße 153

53117 Bonn Germany

Phone: +49 228 997799-0

E-Mail: poststelle@bfdi.bund.de


11. Automated Decision-Making, including Profiling

We do not use automated decision making, including profiling. 

12. Changes to Privacy Policy

Since the website may be subject to changes, it may become necessary to amend this Privacy Policy. Inter.link reserves the right to make changes to this Privacy Policy at any time. The current version of this Privacy Policy and information on data protection can be found on the website at: https://inter.link/privacy-policy

 

Last Updated: February 9, 2024